Client work

What NRCO Solutions designs, builds, and deploys. Clients are named only with their permission.

Featured case study

A verified engagement, described at a high level without naming the client.

Case study

Remote workforce workstation readiness

Desktop diagnostics, remote endpoint checks, and web applications that give a remote support organization a consistent way to confirm agent workstations are ready for work.

Outcome: In production use, giving the client one consistent process for confirming workstation readiness.

Illustrative diagram of the three-part workstation readiness flow
  1. Agent workstation: a Windows workstation, headset, and network connection.
  2. Diagnostics and endpoint checks: a desktop diagnostic, plus read-only checks pushed through the client’s RMM platform.
  3. Web applications: workstation check-in and agent onboarding, backed by a relational database.
Illustrative diagram based on the published description; not a client interface or actual infrastructure.
Challenge
Confirm headsets, network quality, and Windows updates consistently across a distributed, work-from-home workforce.
NRCO Solutions’ role
Solution architecture, development, and deployment.
Delivered
  • Desktop diagnostic
  • Remote endpoint checks
  • Web applications
  • Deployment

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Zafronix product portfolio

NRCO Solutions provides consulting, architecture, and deployment services for Zafronix and its product portfolio. Zafronix is also an independent technology partner of NRCO Solutions.

  • Consulting

    Product and technology direction, platform choices, and delivery planning.

  • Architecture

    Solution and system architecture: services, data, integrations, and security design.

  • Deployment

    Hosting and server configuration, release processes, TLS, and production operations.

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